Information for Patients

Having a safe and effective COVID-19 vaccine is one way we can protect our community against coronavirus.

COVID-19 vaccines help to prevent serious illness and death from COVID-19, and they are free for everyone in Australia.

The Hub Family Medical Centre is pleased to advise that we are an
approved vaccination provider for COVID-19 vaccines.
We are happy to help provide COVID-19 immunisation for our patients and wider community.

Vaccine Rollout

COVID-19 vaccines are being rolled out to people in phases, with those most at risk receiving their vaccinations first.

 We will be commencing our vaccinations in early April 2021.

Practices are allocated a set number of vaccines per week, our allocation currently being 50 vaccines per week, as more vaccines are manufactured this number will increase.


Criteria for Phase 1b COVID-19 Vaccine rollout

  • Elderly adults aged 70 years and over
  • Other health care workers
  • Aboriginal and Torres Strait Islander people over 55
  • Younger adults with an underlying medical condition, including those with a disability
  • Critical and high risk workers including defence, police, fire, emergency services and meat processing

For people who are not patients of The Hub Family Medical Centre

Certainly, you may book when bookings are open.

As a non-patient and as per the Dept of Health requirements, to demonstrate your eligibility under Phase 1b, you will be required to provide proof of identity, and medical condition if appropriate.

The below table provides examples of appropriate types of proof per population group.

Healthcare Workers not included in Phase 1a Proof of occupation (ID card, letter from employer) or Phase 1B Declaration Form
Critical and high risk workers Proof of occupation (ID card, letter from employer) or Phase 1B Declaration Form
People over 70 years All standard forms of identification (drivers licence, passport) will be accepted
Aboriginal and Torres Strait Islanders over 55 years Self-identification as an Aboriginal and/or Torres Strait Islander Person (remember to ask the question)
People over 18 years with an underlying medical condition, including disability Medical records (for example, a clinic record, MyHealth Record, printout of chronic disease plan); a referral from a GP or treating specialist; or a Phase 1B Declaration Form
Carers and disability workers Carers documentation or proof of occupation (ID card or letter from employer/centre-based support provider); or a Phase 1B Declaration Form

Please also obtain from your current GP a Health Summary, not older than 2 weeks. If you do not have a health summary you will be required to complete a COVID-19 Vaccine Eligibility Declaration Form at the Practice.

COVID-19 Vaccine Eligibility Check

To assist, you can access the COVID-19 Vaccine Eligibility check on or alternatively you may phone national coronavirus and COVID-19 helpline 1800 020 080.  


Booking your appointment COVID-19 vaccinations are voluntary and free.

The Practice will be proactively contacting patients to offer appointments who are eligible in phase 1b.

When it is your turn to get vaccinated, you can call us on 07 5433 1500 to book your appointments to get your first and second doses of the vaccine.

Plan ahead for two doses

It is important that you receive two doses of your COVID-19 vaccine at least twelve weeks apart.

Full protection against COVID-19 will not occur until about a week after your second dose.

Preparing for your Vaccine

Before your vaccination appointment, you should make sure your details are up to date with Medicare.

 If you don’t have your account set up, you can:

• enrol in Medicare, if you’re not already enrolled.

 • set up your Medicare online account if you’re enrolled in Medicare, but don’t have Medicare linked to myGov.

• get an Individual Health Identifier (IHI), if you’re not eligible for Medicare.

 You can also read this patient factsheet developed by the Australian Government Department of Health: vaccination-preparing-for-covid-19-vaccination

Getting ready for your appointment

You should not attend a COVID-19 vaccination appointment if you:

• Are unwell with fever, cough, runny nose or other symptoms that could be from COVID-19
• Are awaiting COVID-19 test results.
• Have tested positive with COVID-19 and you are in isolation.
• Are in quarantine.
• Are a close contact of someone with COVID-19. 

If you fall into any of the above categories, check with your immunisation provider. You may need to reschedule your appointment for vaccination.

If you have had another vaccine in the 14 days before your COVID-19 vaccine appointment, tell your immunisation provider. Your immunisation provider may ask you to reschedule your appointment.

You are not required to test for COVID-19 before vaccination if you do not have a fever or any respiratory symptoms.

What to bring to your appointment 

You should bring the following to your COVID-19 vaccination appointment:

  • Medicare card
  • Employee ID, if you are getting a COVID-19 vaccine because of your occupation.
  • Information about any previous COVID-19 vaccine received (vaccine brand and date of vaccination).
  • Information about any reactions you have had to any vaccine in the past.

At your appointment, you will be able to discuss any questions you have about COVID-19 vaccination with your immunisation provider.

Before your COVID-19 Vaccination 

Tell your immunisation provider if you have any medical conditions or if you are taking any medications.

Especially make sure to tell them if you:

  • Have had anaphylaxis (a type of severe allergic reaction) to any substance, or if you have an adrenaline autoinjector (e.g. EpiPen).
  • Have had a reaction to any vaccine in the past.
  • Have a bleeding disorder or are receiving anticoagulant therapy (a blood thinner).
  • Are pregnant, breastfeeding or planning pregnancy.
  • Are immunocompromised (i.e. have a weakened immune system or take immune suppressing medication).
  • Have received another COVID-19 vaccine (and which brand).
  • Have received any vaccine in the last 14 days.

In some circumstances, it may be better to have a discussion with your healthcare provider about vaccination before making an appointment for vaccination. You can also read the Information on COVID-19 Pfizer (Comirnaty) vaccine.

How will you receive the Vaccine

You will receive the vaccine as an injection, most commonly into your upper arm muscle.

You must remain in the vaccination clinic for observation for at least 15 minutes after vaccination.

Depending on your medical history, you may be asked to wait in the clinic for 30 minutes.

Post Vaccination Concerns

Some people may experience side effects after getting their COVID-19 vaccine.

Most side effects are mild and don’t last for long.

If you have a side effect that worries you, please call us and we will book an appointment with your doctor on  07- 5433 1500

You can also use the COVID-19 Symptom Checker to see if you need to seek medical help:


Consent form for COVID-19 vaccination

Preparing for COVID-19 vaccination

COVID-19 vaccination – After your AstraZeneca vaccine

COVID-19 vaccines, The latest news and information about COVID-19 vaccines in Australia.